Is there a standalone installation file for Confluence Desktop?

No. In order to install Confluence Desktop, you have to do a quick server side installation. Then, an installation badge for Confluence Desktop should be inserted using the {cfx-desktop-macro} macro. You can install Confluence Desktop only once the installation badge is setup in a Confluence.

My Confluence Desktop automatically login to Confluence. Can I disconnect or switch users?

Yes. Right click (PC) or Command click (Mac) on the Confluence Desktop icon in the system tray (PC) or in the dock (Mac) then click "Disconnect". You can now login again.

Linux - RSL framework failed to load

Under linux, if you encounter this RSL error, please follow this procedure:

1. Install Flash Player 10 first. Version 10.0.45.2 or later is required.
2. In order to successfully complete the instructions, you will need administrator rights.
3. Ensure you have the latest versions of the automake, libssl-dev, and libicu-dev packages.
   ex: type in the following:
   • sudo apt-get install automake libssl-dev libicu36-dev
     Note: You may need to install package automake if it's not found in your system.
4. Download the latest version of the flashsupport project from Sourceforge.
   ex: type the following:
   • wget
     http://downloads.sourceforge.net/flashsupport/flashsupport-9.0.1.tgz?modtime=1189805203&big_mirror=0
5. Extract the contents of the tar file.
   ex: type the following:
   • tar xvf flashsupport-9.0.1.tgz
6. Build the flashsupport library.
   ex:
   • cd flashsupport
   • sh configure
   • sudo make install
7. Copy libflashsupport.so to /usr/lib. Flashsupport files could be installed under /usr/local/lib
   ex.
   • sudo cp /usr/local/lib/libflashsupport.so /usr/lib
8. Reload your browser's page

ConfluenceFx plugin error: "An error occured while loading module: http://...FlexModule.swf"

This might have something to do with your Flash player settings.

• Go to the Flash Settings Manager page
• Make sure the 2 following options are activated. If not, activate them and restart your browser.
  • "Allow third party Flash content to store data on your computer."
  • "Store common Flash components to reduce download times."

404 error Tomcat error "javax.servlet.UnavailableException: edu/emory/mathcs/backport/java/util/concurrent/ConcurrentHashMap" when launching application server.

There is a jar file named backport-util-concurrent-3.1.jar missing in your Tomcat configuration. This file is no longer available since version 3.2 of Confluence.
You can download this jar here : http://www.java2s.com/Code/JarDownload/backport-util-concurrent-3.1.jar.zip
You should put it into the "lib" folder of your Tomcat, then restart Tomcat and everything should work.

Sometimes Confluence Desktop takes too much time to exit.

It's seem to be an AIR Framework issue with version 1.5. It's seems to be fix with an AIR2 RC1 version. First you have to know your Adobe Air runtime version.

You can download it at Adobe Air Web Site.

Troubleshot with Drag & Drop on Windows Vista / 7.

UAC in Windows Vista / 7 is a way to protected windows operating system
by preventing unauthorized changes to your system.

Windows 7 UAC has option to set level of alerts and notifications.

If you have Drag and Drop troubleshot you can try to disable UAC.

Disable UAC via Control Panel

Go to the Start Menu -> Control Panel -> User Accounts and Family Safety -> User Accounts -> Change User Account Control Settings

Troubleshot during CFx Desktop Loading.

If you meet any problem with CFx Desktop loading, please clear the app cache and relaunch.

To Clear the application cache, please follow the instructions bellow :

• On Windows : delete directory C:\Users\userName\AppData\Roaming\CFxDesktop.X
• On Mac : /Users/userName/Library/Preferences/CFxDesktop.X

Troubleshot with upload.

If you have troubleshot while uploading ensure that your flash player version is 10 or later.

Troubleshot during CFx Desktop Update.

If you encounter problems while updating the Desktop application like an infinite "Waiting" screen, please stop "Confluence Desktop.exe" in the tasks manager. The update should then begin shortly.

We are currently working on this problem. You can check its evolution by following this public issue.